FAQ
Early bird customers who order during the crowdfunding phase get a 30-day unconditional return policy and a 1-year warranty.
The combing device's entrance is adjustable and can support cats weighing up to 40 pounds. However, we don't recommend it for kittens under 1 year, as they haven't started shedding significantly.
Absolutely. The felt body and shelter naturally attract cats, and the temptation of treats is irresistible. Upon arrival, set the device's entrance to its maximum size and gradually reduce it to its smallest over about a week. Your cat will grow to love it!
You can also create a small felt craft with the cat hair, and the best part is - we offer this crafting service! If you order our felting service, send the felt to us, and we'll create a mini-version of your cat to send back to you.