Initial EVRI experience... Updated below...
Parcel is missing, and zero proof of delivery from Evri as well. No pictures, no signature. A nearly £200 parcel has been stolen by a dodgy Evri courier. I WANT A REPLACEMENT DELIVERY TOMORROW, WITH ANYTHING OTHER SERVICE ,ROYAL MAIL, PARCEL FORCE, DPD, UPS, DHL, AMAZON PRIME, I DON'T CARE.. I'M RAGING WITH A HIGH VALUE ORDERED HANDLED WITH A LOW KEY GYPSY DELIVERY SERVICE LIKE EVRI
UPDATE!!!!
After rounds of fights with EVRI(emergency rebranded bankrupt risked Hermes logistics...) customer service, and no resolution... Pawswing was kind enough to choose a way more respectable and reliable DPD, and arrived perfectly and safely. I do advice Pawswing to offer DPD delivery as well for and extra fee, as this price range does demand more security for 100% arrival.
Joker, my 4months 3weeks old polydactyly Maine Coon has been supervising the unpacking, and packing quality... Probably the cardboard won for the first round, but already been snacking inside as well. The build quality looks to be sturdy enough at the moment, will see how it will handle a full grown 10-15kg male Maine Coon later.
Probably gonna be update on it once it has been just placed together.
At the moment definitely satisfied with the Pawswing customer support to solve the first failed delivery.
