PawSwing Cat Grooming Box is an automatic grooming product specially developed by the PawSwing team for cats that does not require manual grooming. This automatic cat groomer no longer relies on traditional cat grooming tools or handheld cat brushes, but integrates grooming functions into the cat house.

When cats enter and leave the cat grooming box, they will naturally come into contact with the automatic cat groomer, which combs the cat hair that cats shed automatically, thus transforming the daily behavior of grooming cat hair into the cat's self-grooming.

Most cat grooming tools are designed for use by humans when grooming cats. But the PawSwing automatic cat groomer is specially designed for cats, allowing cats to groom themselves.

PawSwing cat grooming box is very special both in product design and product working principle. Its brush is completely different from other cat brushes. Its brush is designed after the nipples on the cat's tongue.

The design principle of cat grooming tools is based on the principle of cats licking their own fur. How does an automatic cat groomer work? Cats have hollow spines on their tongues, also called cavo papillae.

The flexible base of the nipples can easily remove hair from the tongue. The brush of the automatic cat groomer is modeled after the shape of these nipples and is designed with silicone. Moreover, cats' nipples are streamlined, and a sliding motion along the direction of the nipple can remove almost all trapped hair in a single tangled roll, making such a cat tongue brush easier to clean.

So PawSwing cat grooming. The tool's cat brush has felt on both sides. When the cat enters the box, use the brush to comb off the fallen cat hair, and then use the felt to stick the fallen hair. The cat's movement line into the box is used, and the friction between the felts is used to gather the cat hair in one direction.

When the cat comes out of the box, the opposite movement line to the cat's entry is used to shed the gathered cat hair from the end. This achieves the effect of collecting the cat and realizes the effect of automatic cat grooming. Moreover, PawSwing 's cat grooming tool is currently the only product on the market designed based on the principle of cat licking.

Yes, it is very safe and will not scratch your cat. You may see that the hole is very small, but it does not affect the cat's entry and exit at all, because when the cat enters and exits, it will exert pressure on the grooming disc of the
PawSwing Cat Grooming Box.

When the grooming disc is under pressure, it will expand outward to adapt the hole to the size of your cat. When your cat enters and exits, it can completely and gently stick to your cat and help groom the cat. The smallest hole is when grooming the cat has the best effect. Of course, the size of this hole can be adjusted. It does not mean that your hole will be so small at the beginning.

You need to let the cat start with the big hole, let it gradually adapt to the Cat Grooming Box, and then gradually shrink the hole, preferably to the minimum. If not, adjust to the size your cat likes most. For specific how to use and operate, you can watch our video or instruction guide.

Yes, because cats have the characteristic of scratching their claws and hiding, the main body of the Cat Grooming Box is designed with a felt box. It is specially designed for cats to scratch their claws using space-grade felt material, with a lifespan of up to ten years.

There are small openings on both sides of the cat box, allowing cats to peek in, satisfying their instinct to hide and observe, and attracting them naturally. In addition, our PawSwing pro has a built-in snack dispenser, and PawSwing neo is equipped with a snack bowl to attract them with snacks.

These designs can attract them very well. Moreover, an automatic cat groomer does not comb cats like humans, but completes the grooming process during cats' natural activities, which will give cats a good grooming experience. The more comfortable the grooming is, the more they like to use it. However, cats need time to adapt to new things. You can read this user guide to help cats adapt to the automatic cat groomer.

A regular cat brush only works if your cat allows it—and when you have the time. The PawSwing Automatic Cat Groomer works automatically every day, and the groomer is used 6-10 times or more every day. As long as your cat comes in, it will complete an automatic grooming, and you will be able to notice a significant reduction in loose fur, shedding around the house, and hairballs in about two weeks.

Yes. Because the PawSwing mimics how cats groom themselves, it is generally more acceptable than aggressive cat brush designs. The grooming surface flexes under pressure, allowing cats to control the level of contact they want.

Even long-haired cats can groom their coat well, which makes the paw swing cat grooming box safer than many manual cat grooming tools, especially for sensitive or older cats, and more suitable for long-haired cats who need frequent grooming. Moreover, our PawSwing pro has internal and external steps, which is more suitable for short-legged cats and older cats. If your PawSwing needs internal and external steps, you can also purchase accessories separately.

While both cat grooming tools share the same high-performance dematting brush, the PawSwing Neo has been redesigned to be extremely simple to install. We,reduced the core assembly from 11 parts to just 5, reducing installation complexity by 80%. This means you can install PawSwing Neo in just 1 minute.Cleaning and maintenance are also easier than ever.

Unlike previous PawSwing Pro cat grooming boxes that required the entire grooming tray to be removed from the base, the PawSwing Neo features a streamlined design that allows for immediate removal of collected fur by simply opening the grooming tray door. Additionally, we replaced the automatic treat dispenser with a dedicated treat bowl to prevent overfeeding and help your cat maintain a healthy weight.

The PawSwing Pro and Neo are designed for most domestic cats, including large breeds. The total length of PawSwing Pro is 32.1in*19.9in*17.8in (including steps and grooming disc) and the size of PawSwing Neo is 20.0in*17.0in*18.5in.

Both are suitable for cats weighing up to 35 pounds and provide ample internal space for turning and resting. If you still feel that the size is not enough, you can look forward to our PawSwing neo plus, which has a size of 27.0in * 18.5in * 15.5in. It is an extended version of the PawSwing neo. Basically our products are suitable for most cats.

Don’t worry, if your cat still doesn’t adapt after more than 20 days following our instructions, our products are fully refundable within 90 days.

And we have a good after-sales policy. The box is sealed and unopened, the product is completely unused, and the full price will be returned; the product has been opened, assembled, or used during the trial period and must be thoroughly cleaned when returning.

Products with obvious materials may be rejected or charged a higher cleaning fee. A 15% - 20% restocking fee will be deducted from the refund, and you only need to bear the return shipping cost. For shipping we offer a prepaid return label.

These fees are typically 70-80% cheaper than what you'd pay at the post office, and approved refunds will be processed within 10 working days via your original method of payment. For specific policies, you can see our return and exchange policy. If you have any questions, you can contact our customer service (aftersales@paw-swing.com).