CONTACT US
We at PawSwing are dedicated to providing you with the best customer service and support. Whether you have questions about our products, need assistance with customization, or require after-sales support, we're here to help.
HOW TO CONTACT US?
Customer Service Hours
Our team is available to assist you during the following hours:
- Monday to Friday: 8:00 AM - 6:00 PM
Please note that our customer service hours are subject to holidays and special events. We will communicate any changes to our schedule in advance.
Email Us
Pre-Sale Inquiries
For questions about our products, help with placing an order, or any other sales-related inquiries, please reach out to our pre-sales team at:
- Email: service@paw-swing.com
Our sales representatives will respond to your query promptly within our service hours.
After-Sales Support
If you need assistance with a product you have already purchased, such as warranty claims, product support, or returns, please contact our after-sales support team at:
- Email: aftersales@paw-swing.com
We strive to provide swift and efficient service to resolve any issues you may encounter with your purchase.
Fill Out the Form
Fill out the form below to get support
FEEDBACK AND SUGGESTIONS
We value your feedback and are continually looking for ways to improve our products and services. If you have suggestions or feedback, please do not hesitate to share them with us.